BRINGing VISION TO Customer service
Reduce costs and churn with better CX, powered by multimodal AI and AR
Transforming your CX
Vision for Your Agents
Instantly see and understand the customer situation. One good picture is worth 7 minutes of call time.
Vision for Your Customers
Automate your CX with our AI and AR-powered customer visual setup and service.
Vision for Your Apps
Give your mobile app support agents, chatbots and virtual assistants the ability to see your products.
Harness multimodal AI to recognize, analyze and troubleshoot your products
Provide customers with seamless, step-by-step visual guidance.
Smart AI Resolution
Resolve complex issues in real-time with clear AI guidance.
Vision that brings Results
>25%
Boost in First Time Fix
>20%
Reduction in Technician Dispatch
>40%
Shorter handling time
>30
Lift in NPS
>70%
Unlock Your vision
Visionary CX
Sophie AI
noun
The world’s leading customer service experience platform that leverages visuals and multimodal AI to simplify support
Field Services
Self-Service Solutions
Contact Centers
Streamline support with AI-driven visual guidance. Resolve issues faster, reduce call times and boost customer satisfaction.
Field Services
Self-Service Solutions
Discover Sophie AI
INDUSTRIES
Telecommunications
Reduce truck rolls up to 40% with enhanced troubleshooting and remote diagnostics.
Smart Home
Optimize installation and support processes, reducing setup time by 30%
Home Security
Ensure safety with quick visual support, cutting response times by 50%
Consumer Electronics
Improve customer satisfaction by 35% with real-time visual assistance.
Generate Millions of dollars in Savings Every Year
Generate Millions of dollars in Savings Every Year